Privacy Policy

Last updated: January 02, 2024

📋 Quick Summary

We collect minimal data to provide our countdown service. We use analytics to improve the app, crash reporting for stability, and may show ads. We don't sell your data and you can request deletion at any time.

👋 Introduction

Welcome to Days Until! We're Days Until LTD ("we", "us", or "our"), and we're committed to protecting your privacy and being transparent about how we handle your data.

This Privacy Policy explains how we collect, use, and protect your information when you use our countdown app and website (our "Services"). By using our Services, you agree to the practices described in this policy.

Questions? Contact us anytime at[email protected]

📊 Information We Collect

Information You Provide

  • Event Details: Event names, descriptions, dates, and times for countdowns
  • Categories & Tags: Custom categories and tags you assign to events
  • Notification Preferences: When and how you want to be reminded
  • App Settings: Theme preferences, time zones, display options
  • Account Information: If you create an account for syncing across devices
  • Calendar Integration: Calendar access permissions and imported events
  • Photos & Media: Images you add to customize your countdowns
  • Feedback & Support: Communications when you contact us for help

Information We Collect Automatically

  • Device Information: Device type, model, operating system, app version, device ID
  • Usage Analytics: Which features you use, time spent in app, countdown interactions
  • Performance Data: App loading times, crash reports, error logs
  • Location Data: Time zone information for accurate countdown calculations
  • Notification Data: Delivery status and interaction with push notifications
  • Network Information: IP address, connection type, network provider
  • App Events: When you create, edit, or delete countdowns

🔧 How We Use Your Information

✅ Core Service

  • Display and calculate your countdowns
  • Send push notifications and reminders
  • Sync data across your devices
  • Import events from your calendar
  • Backup and restore your data

📈 Improvement

  • Analyze usage patterns and preferences
  • Fix bugs and improve performance
  • Develop new countdown features
  • Optimize notification delivery
  • Enhance user experience

🔔 Notifications

  • Send countdown reminders
  • Notify about upcoming events
  • Deliver milestone alerts
  • Share app updates and features

🤝 Communication

  • Respond to support requests
  • Send important service updates
  • Process feedback and suggestions
  • Comply with legal obligations

🤝 Third-Party Services

We use trusted third-party services to provide and improve our app:

🔥 Firebase (Google)

Purpose: Crash reporting, analytics, and app performance monitoring

Data shared: Device info, crash logs, usage analytics

📊 Google Analytics

Purpose: Understanding how users interact with our app

Data shared: Anonymized usage patterns, demographics

📱 Google Ads

Purpose: Showing relevant advertisements

Data shared: Advertising identifiers, basic demographics

📱 App-Specific Features

Push Notifications

We use push notifications to remind you about upcoming events and milestones. You can control notification preferences in your device settings or within the app. We collect data about notification delivery and interaction to improve our service.

Calendar Integration

If you choose to integrate with your calendar apps (Google Calendar, Apple Calendar, etc.), we may access and import event data to create countdowns automatically. This integration requires your explicit permission and can be revoked at any time.

Widget & Lock Screen Features

Our app may offer widgets and lock screen features to display countdowns. These features access your countdown data locally on your device and may cache information for quick display.

Photo & Media Access

You can add custom images to your countdowns. When you grant photo access, we only access images you specifically select. These images are stored with your countdown data and may be synced across your devices.

⏰ Data Retention

We retain your information for different periods depending on the type of data:

📅 Countdown Data

Stored until you delete the countdown or your account. Past events may be kept for historical reference unless you request deletion.

📊 Analytics Data

Aggregated and anonymized data retained for up to 2 years to improve our service.

🔧 Technical Data

Crash logs and performance data retained for up to 1 year for debugging purposes.

💬 Support Communications

Support tickets and communications retained for up to 3 years for quality assurance.

🔒 Data Security & Storage

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Your data is stored securely on Google's infrastructure with multiple layers of protection.

Security Measures

  • Encryption: All data is encrypted both in transit (HTTPS/TLS) and at rest
  • Access Controls: Strict access controls limit who can view your data
  • Regular Audits: We regularly review and update our security practices
  • Secure Infrastructure: Data hosted on Google Cloud Platform with enterprise-grade security
  • Device Security: Local data protected by your device's security features

Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information.

⚖️ Your Rights

You have the following rights regarding your personal data:

📋

Access

Request a copy of your data

✏️

Correction

Update incorrect information

🗑️

Deletion

Request data removal

📤

Portability

Export your data

How to Exercise Your Rights

To exercise any of these rights, contact us at[email protected]

Response Time: We will respond to your request within 30 days. For complex requests, we may extend this period by an additional 60 days.

👶 Children's Privacy

Our Services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

🔄 Data Sharing & Transfers

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

🔧 Service Providers

With trusted third-party services (like Firebase, Google Analytics) that help us operate and improve our app. These providers are bound by strict data protection agreements.

⚖️ Legal Requirements

When required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or others.

🏢 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

✅ With Your Consent

When you explicitly consent to sharing your information, such as when sharing countdowns on social media or with friends.

🔗 Third-Party Links & Integrations

Our app may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices or content of these external sites and services.

⚠️ Important Notice

When you use third-party integrations (like calendar apps or social media sharing), those services have their own privacy policies. We encourage you to review their privacy practices before using these features.

📝 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through the app or via email for significant changes
  • Give you time to review changes before they take effect

📞 Contact Us

Have questions about this Privacy Policy or how we handle your data? We're here to help!

Email:[email protected]

Company: Days Until LTD

We typically respond to privacy-related inquiries within 48 hours.

This Privacy Policy is effective as of January 02, 2024